Effective Date: April 13, 2024

Our refund and returns policy lasts 7 days. If 7 days have passed since your purchase, we can’t offer you a full refund or exchange.

Thank you for shopping at Wiz Academy. This document governs all returns and exchanges of WIZARK GAME LABS PRIVATE LIMITED (“wiacademy.in”). If, for any reason, you are not entirely satisfied with your purchase, we invite you to carefully review our Return and Refund Policy. WIZARK GAME LABS PRIVATE LIMITED reserves the right to modify this Return and Refund Policy in whole or in part at any time at its sole discretion.

Definitions

For the purposes of this Return and Refund Policy, we establish the following definitions:

“Products” means all products and services sold at wiacademy.in.
“Customer” means end-user customers that purchase directly from distributors or wholesalers.
“Company” (referred to as either “the Company,” “We,” “Us,” or “Our” in this Agreement) refers to Wiz Academy, Flat No 208, 2nd floor, CGHB studio appt, Shankar Nagar.
“Orders” refers to your requests to purchase a Product from us.
“Website” refers to Wiz Academy, accessible at wiacademy.in.
“You” refers to the individual using our Service, or the company or legal entity on whose behalf such an individual is using the Service, as applicable.

We accept returns. You can return items purchased from Us within 7 days of the original purchase date, unless noted in our Return Policy Exceptions, and provided that they meet the following conditions:

Product must have the receipt or proof of purchase.
If 7 days or more have passed since your purchase, we cannot offer you a refund or an exchange.

Shipping

The courses are digital products, As soon as you purchase the courses will be available on your account.

Return & Refund Process

If your purchase is eligible for a return or exchange, please make sure that you follow the steps below to start the return process.

Please notify us as soon as possible of your intention to return or exchange an item. You can notify us:

By email: info@wizark.in
Via a form on our website: contact-us
We will contact you via email if we have any questions or concerns regarding your Return & Refund request.